Cathy Kelly-Arney CMA, MLTC, BSHS

Cathy Kelly-Arney came to the healthcare education field after working in a doctor’s office and hospital setting for 17 years. She started as the medical assisting program director for one of National College’s campuses and now coordinates 24 campuses’ healthcare education programs for medical assisting, surgical technology, health information technology, pharmacy technician, medical coding and billing, and medical transcription. Cathy’s experiences with National College for the past 12 ½ years have broadened her horizons in that she also serves as a site visitor for CAAHEP/CRB medical assisting programs, was on the Curriculum Review Board for six years and chaired that Board for a year, is a current member of the CAAHEP Standards Committee as well as the CCA Healthcare Committee. Among her proudest accomplishments is co-authoring two texts with Thomson Delmar – now Cengage – Learning and contributing and/or reviewing texts.

She is happily married with no children although she has many pets that she considers her family. She lives in Bluefield WV in her grandmother’s house and enjoys a variety of hobbies.

Michelle Heller CMA, RMA

Michelle Heller has been a healthcare educator over the past 25 years and is currently the program director of the medical assisting program at Ohio Institute of Health Careers in Columbus Ohio. She has been a presenter at a variety of educational and healthcare conferences and active in publishing for the past twelve years. Michelle is the lead author of a clinical handbook for healthcare professionals titled “Delmar Learning’s Clinical Handbook for the Medical Office” and is just now completing a co-authoring project for a clinical textbook entitled: “Clinical Medical Assisting; A Professional, Field Smart Approach to the Workplace”.

Shirley Eichenwald Maki, MBA, RHIA, FAHIMA

Shirley Eichenwald is an Assistant Professor in the Department of Healthcare Informatics and Information Management at the College of St. Scholastica in Duluth, MN serving as faculty in the department’s undergraduate and graduate programs. For the past 5 years she has been the Project Director for a grant funded initiative (The ATHENS Project) at the College which involves the implementation of a computer-based electronic health record system into the curricula of all of the academic programs in the College’s School of Nursing and School of Health Sciences. She is a Fellow of the American Health Information Management Association, co-editor of Health Information Management: Concepts, Principles and Practices, a textbook and professional reference text published by AHIMA and the co-author of Cengage’s new text: Using the Electronic Health Record in the Health Care Provider Practice. Shirley is a member of the Ambulatory EHR Work Group for the Certification Commission on Health Information Technology (CCHIT), a member of the Board of Directors for BlueFin Medical, Inc. (Minneapolis, MN) and she has recently completed a 2-year term as the Chair of AHIMA’s Research Committee. Shirley is well known nationally in the field of health information management as a professional leader, an educator and author.

Orlando Nursing Forum

"Well organized and informative!"

“I have paid high registration fees for bad conferences, this was awesome and free!”

“Thank you for the generosity.  I appreciate the friendly, warm environment from Thomson Delmar staff.”

“Excellent current Forum.  Well done!”

2006 Dallas Nursing Forum

"Very excellent program.  All speakers very knowledgeable of subject matter"

"Thanks so much for this wonderful opportunity!  This free seminar was as good as or better than those that I pay for"

2006 Seattle Nursing Forum

“This is an excellent program, refreshing and inspiring.”

“Thanks for the wonderful forum. It has reinforced my dedication to teaching, and given me new ideas to bring to the classroom.”

“Thank you for inviting me to this seminar. I learned a lot and I can put almost all of it to good use!”

“I’ve paid out of my own pocket for seminars that were not this good!”

“The faculty that attended the seminar last week felt that it was excellent, the best they had ever attended!"

2006 Chicago Nursing Forum

“This Conference was better than most $200 per day conferences that I have attended.”

“The info is current and so applicable to what is being done in the classroom” 

“Practical information that can be used immediately”  

For additional information, please contact Marketing Manager, Lynn Henn
Phone: 845-225-5950
E-Mail: lynn.henn@cengage.com